By requesting a quote, booking a service, or using the website of Lake Junk ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our services or website.
Lake Junk provides residential and commercial junk removal, hauling, and disposal services. Our services include, but are not limited to:
We reserve the right to decline any job at our sole discretion, including jobs that present safety hazards or involve prohibited items.
All quotes are based on the estimated volume and type of items to be removed. Quotes provided by phone or online are estimates only. A firm, binding price will be confirmed on-site before any work begins. You are not obligated to proceed after receiving a firm quote.
If additional items are added after a quote has been accepted, pricing is subject to adjustment to reflect the additional volume or labour required. We will notify you of any price change before proceeding.
Payment is due upon completion of service unless otherwise agreed in writing. We accept cash, credit card, debit card, and e-transfer. Returned payments or chargebacks may result in additional fees. For commercial accounts, payment terms are established at the time of booking.
You agree to:
For safety and regulatory reasons, we are unable to remove the following items:
If prohibited items are discovered on-site, we reserve the right to refuse removal of those specific items. If prohibited items were misrepresented at the time of booking, additional fees may apply.
We understand that plans change. We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee. Same-day cancellations after a crew has been dispatched may be charged a trip fee.
Our crew takes reasonable care when removing items from your property. We are fully insured; however, we are not liable for:
Any damage claims must be reported in writing within 48 hours of service completion. We will work in good faith to resolve legitimate claims.
We make reasonable efforts to donate usable items to local charities and recycle appropriate materials. However, we do not guarantee that any specific item will be donated or recycled, as this depends on the item's condition and the availability of accepting organizations at the time of disposal.
All content on our website — including text, images, logos, and graphics — is the property of Lake Junk and may not be reproduced, distributed, or used without prior written consent.
To the fullest extent permitted by applicable law, Lake Junk shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability for any claim arising from a service shall not exceed the amount paid for that specific service.
These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
We may update these Terms of Service at any time. Updated terms will be posted on this page with a revised "Last updated" date. Continued use of our services after changes are posted constitutes your acceptance of the revised terms.
If you have any questions about these Terms of Service, please contact us: